(4.7 / 5)2340+ Ratings

Global Industrial Reviews

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Overall Rating

4.7
10 Reviews
  • 567%
  • 433%
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About Global Industrial

Globalindustrial.com is an industry leader with over 1.7+ million products in 21 industrial and commercial categories. The company offers a wide range of products and services, including industrial supplies, storage equipment, storage racks, bulk storage racks, stock carts, office furniture packaging, and more. The website is easy to navigate, making shopping convenient.

The product categories include Building Supplies, Carts & Trucks, Fasteners & Hardware, Foodservice & Retail, Furniture & Decor, HVAC & Fans, Janitorial & Facility Maintenance, Lighting & Electrical, Machining, Material Handling, Medical & Laboratory, Motors & Power Transmission, Office & School Supplies, Packaging & Shipping, Plumbing & Pumps, Safety & Security, Storage & Shelving, Tools & Instruments, Vehicle Maintenance, and Workbenches & Shop Desks.

The company serves various industries such as warehouse, manufacturing, construction, education, healthcare, hospitality, retail, and the public sector. It has been around for over 70 years, making it a trusted name in the industry.

Global Industrial Pros & Cons

Here are some pros and cons of shopping at Global Industrial based on customer reviews:

Pros:

  1. Wide Range of Products: They offer a vast selection of industrial supplies, storage equipment, office furniture, and more.
  2. Convenient Website: Their website is user-friendly and easy to navigate.
  3. Product Quality: Some customers have reported satisfaction with the quality of the products they received.

Cons:

  1. Customer Service Issues: Many customers have reported poor customer service experiences, including slow responses and unhelpful representatives.
  2. Shipping Problems: There have been numerous complaints about delayed shipments and missing items.
  3. Restocking Fees: Some customers have mentioned being charged high restocking fees for returns.
  4. Billing Issues: There are reports of billing discrepancies and difficulties in getting refunds.

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Global Industrial Customer Reviews (10)

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Melania Milano
Melania Milano
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Jan 17, 2024
Charmaine Gaillard
Charmaine Gaillard
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Jan 16, 2024
Peter Duran
Peter Duran
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Jan 16, 2024
Þórunn Ellertsdóttir
Þórunn Ellertsdóttir
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Jan 14, 2024
Lynda Ammerman
Lynda Ammerman
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Jan 14, 2024
Naomi Morrison
Naomi Morrison
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Jan 13, 2024
Ramon Ernst
Ramon Ernst
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Jan 11, 2024
Stephan Amsel
Stephan Amsel
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Jan 11, 2024
Milton Tuggle
Milton Tuggle
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Jan 11, 2024
Grace Bostic
Grace Bostic
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Jan 10, 2024

Global Industrial Customer’s Q&A

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Global Industrial Features and Benefits

Key Features and Benefits of globalindustrial.com:

  • Extensive Product Range: Over a million products available, including material handling, safety, office supplies, and more.
  • Competitive Pricing: Offers products at competitive prices with frequent discounts and promotions.
  • Fast Shipping: Most products are available to ship within 24 hours, ensuring quick delivery.
  • Customer Support: Responsive customer service team available to assist with inquiries and issues.
  • Warranty: Up to 10-year warranties on certain products, providing peace of mind.
  • Exclusive Brands: Offers Global Industrial Exclusive Brands, providing extra value and convenience.
  • Industry Standards: Products designed to meet or exceed industry standards.
  • Satisfaction Guarantee: 30-day satisfaction guarantee on products, ensuring customer confidence.
  • Website Navigation: User-friendly website with easy navigation and search functionality.
  • Business Solutions: Provides solutions to help businesses run smoothly and efficiently, including workspace optimization and productivity improvement.

Global Industrial Pricing

Global Industrial offers a wide range of products, and their pricing can vary significantly depending on the item. They often have promotions and discounts, such as up to 25% off on cooling solutions. Additionally, they have an Advantage program that offers a 5% discount on purchases, early access to sales promotions, flat rate shipping, and other benefits.

For specific product pricing, it's best to visit their [website] and browse the categories you're interested in. If you have a particular product in mind, I can help you find more detailed pricing information for that item.

About globalindustrial.com Payment Method?

The Global Industrial Credit Card was a payment method on globalindustrial.com. However, it was discontinued on March 26, 2023. Despite this, customers who were approved for a Global Industrial Credit Card and activated it before the discontinuation date will continue to receive a 5% discount on products they order before shipping and taxes.

For business accounts, if a purchase was made using the Global Industrial Credit Card, the ongoing discount will be automatic and reflected in the pricing when buying online. If the credit card was not used for a purchase, the account can be updated to receive the ongoing discount automatically.

For consumer accounts, an account-specific coupon code for future purchases will be provided. To get the 5% discount, the coupon code GICC5 can be applied during checkout on www.globalindustrial.com or when placing an order with a Global Industrial associate via phone or chat.

Please note that the information provided is based on the most recent data available and may be subject to change..

Global Industrial FAQs

FAQ

Global Industrial Alternatives

Top 10 alternatives to globalindustrial.com:

  1. Uline: Known for its extensive range of shipping boxes, packing materials, and warehouse supplies.
  2. Grainger: Offers a wide variety of industrial supplies and equipment with next-day delivery options.
  3. MSC Industrial Direct: Provides metalworking and maintenance, repair, and operations (MRO) products and services.
  4. Zoro: Features a broad selection of industrial supplies, tools, and equipment.
  5. Northern Tool: Specializes in tools and equipment for various industries, including construction and automotive.
  6. Fastenal: Supplies industrial and construction products, including fasteners, tools, and safety equipment.
  7. McMaster-Carr: Offers a comprehensive range of industrial products, including hardware, tools, and raw materials.
  8. HD Supply: Provides a wide range of products and services for maintenance, repair, and operations.
  9. Motion Industries: Distributes industrial parts and supplies, including bearings, mechanical power transmission, and electrical products.
  10. Amazon Business: Offers a vast selection of industrial and commercial products with the convenience of Amazon's platform.

These alternatives provide a variety of industrial supplies and Equipment to meet different needs and preferences.

FAQ

How To Open A Global Industrial Account?

To open an account on globalindustrial.com, follow these steps:

  1. Visit the New Account Registration Page.
  2. Fill in the required fields with your information.
  3. Submit the form to create your account.

For credit application information, contact their support team at 1-770-822-5600, ext. 2914.

FAQ

What are some popular product categories on GlobalIndustrial.com?

Popular product categories on GlobalIndustrial.com include Building Supplies, Carts & Trucks, Fasteners & Hardware, Foodservice & Retail, Furniture & Decor, HVAC & Fans, Janitorial & Facility Maintenance, Lighting & Electrical, Machining, Material Handling, Medical & Laboratory, Motors & Power Transmission, Office & School Supplies, Packaging & Shipping, Plumbing & Pumps, Safety & Security, Storage & Shelving, Tools & Instruments, Vehicle Maintenance, and Workbenches & Shop Desks. These categories encompass a wide range of industrial-strength product solutions.

FAQ

About globalindustrial.com Popular Products and Services?

Global Industrial is not an average industrial supplier. With a mission to help businesses run like a well-oiled machine, it offers over a million products. These products range from pallet jacks to whiteboards. The company operates with over 70 years of industrial-strength know-how. It doesn't just sell supplies but finds the exact solutions needed.

The company offers a line of Global Industrial Exclusive Brands that provide extra value and convenience. These products are built with quality materials by industry experts, offering strength and long-lasting durability. Most products are available to ship within 24 hours.

In addition to products, Global Industrial offers solutions for the public sector. From federal, state, and local government offices, public and private educational institutions, healthcare, and military facilities, it supports thousands of Public Sector agencies across North America.

Global Industrial also offers a range of products and services such as HVAC fans, storage and office supplies, and state-of-the-art Global Industrial equipment. It provides solutions in areas like material handling, storage, and facility maintenance that companies use to operate their offices, warehouses, and distribution centers.

The company is committed to digital commerce and online customer loyalty. It's worth noting that Global Industrial stands behind its products with a 30-day satisfaction guarantee or your money back. Some restrictions apply..

FAQ

globalindustrial.com Return Policy?

The Return Policy of Global Industrial allows customers to return their item within 30 days of purchase as long as the item(s) is in its original condition and packaging. Customers may be subject to a 15% restocking fee depending on the purchase. In the event of any issue with a product that has been purchased through Global, the sole remedy, if any, is from the manufacturer of such product, in accordance with such manufacturer's warranty, or to seek a return and refund for such product in accordance with Global's return policy.

As for the Shipping Policy, customers will receive total shipping charges at the time the order is placed. When ordering online and shipping via freight, customers may be prompted to call a representative for an exact freight quote. The shipping methods and cost are determined by weight, shipping dimensions, accessories, and location (origin and destination). There are several shipping options available, including Residential Delivery, Inside Delivery, Liftgate Service, Delivery Appointment, Same Day Delivery, White Glove, and Customer Pick Up. Each of these services may have an additional fee, and a combination of services may be required depending on delivery needs..

FAQ

What are the top-selling products on Globalindustrial.com?

The top-selling products on Globalindustrial.com are not explicitly listed. However, the website features a wide range of products across various categories. Some of the highlighted categories include workbenches, floor scrubbers, and pallet jacks. These items are part of the Exclusive Brands products, which are designed to exceed expectations and are available to ship within 24 hours. Other categories include Building Supplies, Carts & Trucks, Fasteners & Hardware, Foodservice & Retail, and Furniture & Decor. Each product is made with quality materials by industry experts, offering strength and long-lasting durability. Please note that this information might not be up-to-date or complete. For the most accurate information, please visit the official website of Globalindustrial.com.

FAQ

What are the Global Industrial Exclusive Brands?

Global Industrial offers a range of exclusive brands designed to meet various industry standards and customer needs. These brands include Global Industrial, Interion, and Nexel. The products from these brands are made with quality materials by industry experts, offering strength and long-lasting durability. They are designed to meet or exceed industry standards and are backed by a competitive warranty for customer peace of mind. Some of the product categories offered by these brands include workbenches, floor scrubbers, and pallet jacks, among others. Each product is designed with the customer's business in mind and constructed with precision, offering added features and robust support components. The products are available to ship within 24 hours, helping businesses stay on track with their day-to-day operations. Global Industrial operates with a singular mission: To help businesses run like well-oiled machines. The years of industrial-strength know-how are built into each of the Exclusive Brands products. They don't just sell supplies — they have them made for businesses..

FAQ

How do I apply for a Global Industrial Credit Card?

Effective March 26, 2023, the Global Industrial Credit Card program was discontinued. However, for customers who had an active Global Industrial Credit Card before this date, a 5% discount on products ordered before shipping and taxes will continue to be provided.

For business accounts, if a purchase was made using the Global Industrial Credit Card, the ongoing discount will be automatic and reflected in the pricing when buying online. If the credit card was not used for a purchase, an email with the name, telephone number, and Global Industrial account number should be sent to sales@globalindustrial.com to update the account and receive the ongoing discount automatically.

For consumer accounts, an email with the name, telephone number, and Global Industrial account number should be sent to sales@globalindustrial.com to receive an account-specific coupon code for future purchases.

To get the 5% discount, if a business account with Global Industrial was used at least once with the Global Industrial Credit Card, a 5% discount will automatically be applied to the order after logging into the web account or when placing an order with a Global Industrial associate via phone or chat. If the Global Industrial Credit Card was not used for a purchase, the Global Industrial account manager should be contacted to receive the 5% discount for being a past Global Industrial Credit Card holder. The Global Industrial associate will confirm that an active account was held and then apply the discount to the order. The account will be added to the pricing contract and the discount will automatically be received on future orders.

If a consumer account with Global Industrial was used at least once with the Global Industrial Credit Card, the coupon code GICC5 should be applied during checkout on www.globalindustrial.com or when placing an order with a Global Industrial associate via phone or chat. A Global Industrial associate can be contacted via chat or at 1-888-978-7759 to receive the 5% discount for being a past Global Industrial Credit Card holder. The Global Industrial associate will confirm that an active account was held and then apply the discount to the order.

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